Pinpoint vs Close
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Close is our recommended pick for most teams — inside sales teams doing high-volume outbound calling and emailing.
Try Close →Read our full Close review →Pinpoint
Pinpoint is an applicant tracking system designed with a focus on candidate experience and DEI (diversity, equity, and inclusion). It offers powerful employer branding tools, structured hiring workflows, and anonymous screening features to help companies build more diverse and inclusive hiring processes. Pinpoint is popular with mission-driven companies and those with strong DEI commitments.
Close
Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.
Pros
- ✓Excellent candidate experience — one of the best career page builders in the market
- ✓Strong DEI and anonymous screening features
- ✓Clean and modern interface
- ✓Good structured hiring tools to reduce bias
Cons
- ✗Less well known than larger ATS platforms
- ✗Pricing requires custom quote
- ✗Limited analytics compared to Ashby or Greenhouse
- ✗Smaller integration ecosystem than established players
Pros
- ✓Best-in-class built-in calling and email sequencing
- ✓Designed specifically for high-volume inside sales teams
- ✓Strong reporting on sales activity and performance
- ✓Fast and efficient interface for power users
Cons
- ✗Expensive compared to general-purpose CRMs
- ✗Overkill for teams that do low-volume or inbound-only sales
- ✗Limited marketing automation features
Pinpoint vs Close: Side by Side
| Factor | Pinpoint | Close |
|---|---|---|
| User Rating | N/A | 4.3/5 ★ |
| Category | Applicant Tracking | CRM Software |
| Pricing Model | Paid | Paid |
| Starting Price | Custom pricing | $49/user/mo |
| Best For | Companies prioritizing candidate experience and DEI in their hiring process | Inside sales teams doing high-volume outbound calling and emailing |
| Our Pick | — | 🏆 Recommended |
Pinpoint Features
- ✓Candidate experience tools
- ✓employer branding
- ✓DEI features
- ✓anonymous screening
- ✓structured interviews
- ✓job posting
- ✓pipeline management
- ✓analytics
- ✓integrations
Close Features
- ✓Built-in calling
- ✓email sequences
- ✓SMS
- ✓lead management
- ✓pipeline management
- ✓reporting
- ✓workflow automation
- ✓power dialer
Pricing Comparison
Close
PaidStarts at $49/user/mo
Free: $0 · Starter: $49/user/mo · Basic: $99/user/mo · Professional: $149/user/mo
See full pricing →Best Use Cases
Close
- →Inside sales teams making high volumes of calls
- →SaaS companies with outbound sales motions
- →Startups wanting CRM with built-in calling and email
Who Should NOT Use These Tools
Close is NOT ideal for:
- ✗Field sales teams needing mobile-first tools
- ✗Companies needing complex territory management
- ✗Businesses without a dedicated sales team
Integrations
Close
Zapier, Slack, Zoom, Gmail, Outlook, HubSpot, Salesforce, Twilio
Our Take
Choose Pinpoint if companies prioritizing candidate experience and dei in their hiring process. Choose Close if inside sales teams doing high-volume outbound calling and emailing.
Best For
Companies prioritizing candidate experience and DEI in their hiring process
Best For
Inside sales teams doing high-volume outbound calling and emailing
Also Consider
If neither Pinpoint nor Close is the right fit, Manatal is worth evaluating.
Manatal
Recruitment agencies and budget-conscious companies wanting AI-powered ATS at an affordable price
From $15/user/mo
Frequently Asked Questions
What is the difference between Pinpoint and Close?
Pinpoint is best for companies prioritizing candidate experience and dei in their hiring process. Close is best for inside sales teams doing high-volume outbound calling and emailing.
Which is better, Pinpoint or Close?
Choose Pinpoint if companies prioritizing candidate experience and dei in their hiring process. Choose Close if inside sales teams doing high-volume outbound calling and emailing.
How much does Pinpoint cost?
Pinpoint starts at Custom pricing. Pricing model: Paid.
How much does Close cost?
Close starts at $49/user/mo. Pricing model: Paid.
Who should use Pinpoint?
Companies prioritizing candidate experience and DEI in their hiring process
Who should use Close?
Inside sales teams doing high-volume outbound calling and emailing