Pinpoint vs Freshsales
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Pinpoint
Pinpoint is an applicant tracking system designed with a focus on candidate experience and DEI (diversity, equity, and inclusion). It offers powerful employer branding tools, structured hiring workflows, and anonymous screening features to help companies build more diverse and inclusive hiring processes. Pinpoint is popular with mission-driven companies and those with strong DEI commitments.
Freshsales
Freshsales is an AI-powered CRM platform designed to help sales teams attract, engage, and close deals faster. It offers built-in phone, email, and chat alongside a powerful AI assistant called Freddy. Freshsales is part of the Freshworks ecosystem and is known for its clean interface and strong automation tools.
Pros
- ✓Excellent candidate experience — one of the best career page builders in the market
- ✓Strong DEI and anonymous screening features
- ✓Clean and modern interface
- ✓Good structured hiring tools to reduce bias
Cons
- ✗Less well known than larger ATS platforms
- ✗Pricing requires custom quote
- ✗Limited analytics compared to Ashby or Greenhouse
- ✗Smaller integration ecosystem than established players
Pros
- ✓Built-in phone and email saves money on integrations
- ✓Strong AI features including lead scoring and deal insights
- ✓Clean modern interface with good user adoption
- ✓Generous free plan available
Cons
- ✗Advanced features require higher tier plans
- ✗Reporting could be more customizable
- ✗Less brand recognition than HubSpot or Salesforce
Pinpoint vs Freshsales: Side by Side
| Factor | Pinpoint | Freshsales |
|---|---|---|
| User Rating | N/A | N/A |
| Category | Applicant Tracking | CRM Software |
| Pricing Model | Paid | Freemium |
| Starting Price | Custom pricing | Free |
| Best For | Companies prioritizing candidate experience and DEI in their hiring process | SMBs wanting an all-in-one CRM with built-in communication tools |
| Our Pick | — | — |
Pinpoint Features
- ✓Candidate experience tools
- ✓employer branding
- ✓DEI features
- ✓anonymous screening
- ✓structured interviews
- ✓job posting
- ✓pipeline management
- ✓analytics
- ✓integrations
Freshsales Features
- ✓Contact and lead management
- ✓built-in phone and email
- ✓AI lead scoring
- ✓deal management
- ✓workflow automation
- ✓reporting
- ✓mobile app
Pricing Comparison
Our Take
Choose Pinpoint if companies prioritizing candidate experience and dei in their hiring process. Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools.
Best For
Companies prioritizing candidate experience and DEI in their hiring process
Best For
SMBs wanting an all-in-one CRM with built-in communication tools
Also Consider
If neither Pinpoint nor Freshsales is the right fit, Manatal is worth evaluating.
Manatal
Recruitment agencies and budget-conscious companies wanting AI-powered ATS at an affordable price
From $15/user/mo
Frequently Asked Questions
What is the difference between Pinpoint and Freshsales?
Pinpoint is best for companies prioritizing candidate experience and dei in their hiring process. Freshsales is best for smbs wanting an all-in-one crm with built-in communication tools.
Which is better, Pinpoint or Freshsales?
Choose Pinpoint if companies prioritizing candidate experience and dei in their hiring process. Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools.
How much does Pinpoint cost?
Pinpoint starts at Custom pricing. Pricing model: Paid.
How much does Freshsales cost?
Freshsales starts at Free. Pricing model: Freemium.
Who should use Pinpoint?
Companies prioritizing candidate experience and DEI in their hiring process
Who should use Freshsales?
SMBs wanting an all-in-one CRM with built-in communication tools