Teamwork vs Freshsales
A head-to-head comparison to help you pick the right tool
Last updated: April 30, 2026
Teamwork
Teamwork is a project management platform built specifically for client-facing teams and agencies. It includes built-in time tracking, invoicing, and client portals that make it ideal for professional services businesses managing multiple client projects simultaneously. Teamwork helps agencies deliver projects on time and on budget while keeping clients informed.
Freshsales
Freshsales is an AI-powered CRM platform designed to help sales teams attract, engage, and close deals faster. It offers built-in phone, email, and chat alongside a powerful AI assistant called Freddy. Freshsales is part of the Freshworks ecosystem and is known for its clean interface and strong automation tools.
Pros
- ✓Built specifically for agencies and client-facing teams
- ✓Built-in time tracking and invoicing saves money on separate tools
- ✓Client portal keeps clients informed without giving full system access
- ✓Strong resource and budget management features
Cons
- ✗Less suitable for internal team project management
- ✗Interface feels less modern than competitors
- ✗Some key features only on higher paid tiers
- ✗Can be complex to set up for new users
Pros
- ✓Built-in phone and email saves money on integrations
- ✓Strong AI features including lead scoring and deal insights
- ✓Clean modern interface with good user adoption
- ✓Generous free plan available
Cons
- ✗Advanced features require higher tier plans
- ✗Reporting could be more customizable
- ✗Less brand recognition than HubSpot or Salesforce
Teamwork vs Freshsales: Side by Side
| Factor | Teamwork | Freshsales |
|---|---|---|
| User Rating | N/A | N/A |
| Category | Project Management | CRM Software |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| Best For | Agencies and professional services firms managing multiple client projects | SMBs wanting an all-in-one CRM with built-in communication tools |
| Our Pick | — | — |
Teamwork Features
- ✓Project management
- ✓time tracking
- ✓invoicing
- ✓client portals
- ✓resource management
- ✓milestones
- ✓Gantt charts
- ✓budgets
- ✓collaboration tools
Freshsales Features
- ✓Contact and lead management
- ✓built-in phone and email
- ✓AI lead scoring
- ✓deal management
- ✓workflow automation
- ✓reporting
- ✓mobile app
Pricing Comparison
Our Take
Choose Teamwork if agencies and professional services firms managing multiple client projects. Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools.
Best For
Agencies and professional services firms managing multiple client projects
Best For
SMBs wanting an all-in-one CRM with built-in communication tools
Also Consider
If neither Teamwork nor Freshsales is the right fit, Wrike is worth evaluating.
Wrike
Marketing and creative teams needing enterprise project management with approvals and proofing
From Free
Frequently Asked Questions
What is the difference between Teamwork and Freshsales?
Teamwork is best for agencies and professional services firms managing multiple client projects. Freshsales is best for smbs wanting an all-in-one crm with built-in communication tools.
Which is better, Teamwork or Freshsales?
Choose Teamwork if agencies and professional services firms managing multiple client projects. Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools.
How much does Teamwork cost?
Teamwork starts at Free. Pricing model: Freemium.
How much does Freshsales cost?
Freshsales starts at Free. Pricing model: Freemium.
Who should use Teamwork?
Agencies and professional services firms managing multiple client projects
Who should use Freshsales?
SMBs wanting an all-in-one CRM with built-in communication tools