Nutshell Review

★★★★☆4.4/5 — aggregated from user reviews

CRM Software

Nutshell is a simple and affordable CRM designed for small and mid-size B2B sales teams. It combines contact management, pipeline automation, and email marketing in one easy-to-use platform. Nutshell is known for its exceptional customer support and quick setup time, making it a favorite for teams switching from spreadsheets.

Pros

✓Outstanding customer support included with every plan
✓Easy to set up and use with minimal training
✓Built-in email marketing saves money on separate tools
✓Transparent and affordable pricing

Cons

✗Less feature-rich than HubSpot or Salesforce
✗Reporting is basic compared to enterprise CRMs
✗Limited native integrations compared to larger platforms

Best For

Small B2B sales teams wanting a simple, affordable CRM with great support

Key Features

✓Contact and lead management
✓pipeline automation
✓email marketing
✓reporting
✓team collaboration
✓mobile app
✓integrations

Best Use Cases

→B2B sales teams wanting a simple and affordable CRM
→Small businesses replacing spreadsheets with a proper pipeline
→Companies wanting built-in email marketing with their CRM

Who Should NOT Use Nutshell

✗Large enterprises needing complex CRM customization
✗Teams requiring advanced AI-powered sales features
✗Businesses needing a free CRM option

Integrations

Gmail, Outlook, Slack, QuickBooks, Zapier, Intercom, HubSpot, Mailchimp

Pricing

PaidStarts at $16/user/mo

Pricing shown is the entry-level paid plan. Additional tiers and features available.

Foundation: $16/user/mo · Pro: $42/user/mo · Business: $52/user/mo

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